Customer Support Agent

Join a rapidly growing company in the sports media space and help customers navigate through our site and troubleshoot potential issues. The Customer Support Agent responds to customer phone calls and e-mails in a timely manner. They are responsible for answering questions, solving technical issues, monitoring live events, and helping ensure successful broadcasts of live video. Agents also work with other departments to help with troubleshooting and fixing issues.

Responsibilities:

Expectations:

Qualifications:

Preferred:

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Department

Marketing

Team

Customer Support

Location

Atlanta

Type

Part-time